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I flew on American airlines for The 1st time and previous. our baggage was destroyed with black grease on it major hunks out of your handles and wheels. your plane was dirty and really uncomfortable. the flight crew was not welcoming at all. My granddaughter was with me and is particularly about 6ft tall no place for her legs and individual laid again in her seat and she couldn't move in any respect in her seat.
I spent two hrs plus a 50 % at AA counter and didn't have the choice as I are already explained to or to loose my ticket and go home
If you took enough time to hire experienced folks to work to your Airways then Maybe you wouldn’t be from the financial wherewithal that you choose to’re encountering. Possibly you wouldn’t must continuously oversell your seats to make sure that passengers boycott your airline and use other more reliable and trusted providers like Southwest or United.
I traveled recently on your own airlines and expert a distress on Flight us3861 Tuesday oct. 8th 2015 . The air-con wasn’t working and since of my bronchial asthma it absolutely was hot and I felt amusing.
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I are actually caught in Charlotte for nearly per day now. I'm speculated to be connecting to New Bern, NC. I won't be flying American Airlines yet again!
I am quite unhappy using this service from American Airways. We experienced planned a vacation that we thought would begin by savoring Remarkable service from American.
I’m no confident who to deliver this message to…this is the only electronic mail I could come across. I felt that 85% of your agents Operating amongst LGA and JFK between eight/9 and eight/10 were being particularly unfriendly. My spouse And that i were scheduled to fly from LGA to CMH 8/9 about the 6pm flight. Because of weather it had been delayed and just after sitting down over the Tarmac for more than two hrs was finally xld. Easy to understand. I'll say the flt staff members was incredibly accommodating, welcoming and pleasurable. Even so after we waited in line we had been eventually handed new boarding passes with nothing at all mentioned by the man putting on a vest Having said that “supervisor”…he did say This is actually the 1st and only solution (8/10 at 815pm). We took it and stayed within the airport to determine about standby alternatives the subsequent morning when gate agents returned. When the brokers returned (we if training course have been awake 24 hrs at this stage) they astonished us by saying that our alternate return was booked out of JFK not LGA…pleasant of SOMEONE to tell us this critical detail!
I'm astonished at The shortage of customer service at American Airlines. I used to be a flight attendant for thirty decades and took excellent pride from the education I acquired from American. With a new vacation I watched a passenger and agent argue about which one particular was ruder. There is absolutely no apparent enforcement of grooming principles anywhere in the corporation.
Worst Airline ever?!?! Misplaced my baggage in Charlotte NC, February 6 immediately after providing it (together with my wife’s) to two attendants for the baggage belt for returning passengers. Hers came in on our flight, mine did not. Now 11 days later and soon after acquiring passed through telephone hell plus some extremely non caring folks, I've had no Get in touch with from anyone. The typical respond to is “we are still seeking to Identify your luggage”. Their questionnaire and all varieties are sent to Baggage Assert Office but nobody genuinely seems to be interested in undertaking something to alleviate their issues.
My husband and i had a flight leaving Richmond Virginia having a ultimate desired destination of Seattle Washington. We are knowledgeable about flying and had flown other Airways previously that 7 days going to and from a number of Places. We experienced all our details and went to make use of the American Airlines kiosk to print our boarding passes. The kiosk didnt ask if those who are traveling are military services staff so we started out more than and waited in line to talk to some agent in the counter. After we were up on the counter we informed a lady driving the counter that my spouse is during the military and we experienced two bags to check in. Thats after we have been educated that our bags where by about pounds and It might be 250$ more. We asked for for that Woman to show us in which the package deal pricing is written. She was not able check out here to supply that details and went on to tell us we could seem it up ourselves. My partner that is enlisted within the U.S. Coastline Guard has never had to pay excess or any amount for baggage, on orders or own. My husband gave her the 250$ and that is in the event the consultant we have been speaking with soon grew to become very impolite and threatened to terminate our complete flight.
My criticism is, on March 8th. My luggage was delayed from Chicago, my location was Dane County Airport Madison Wi. When it had arrived, it absolutely was delivered. Even so, the baggage had been ruined and taped up. I termed in a grievance without delay. I had been givin quite a few phone figures and the firt one was only a recording to depart my phone and somebody would get back to me.
We lately, these days the 24th, returned from the trip to Cancun/Rivera Maya space and will not understand that when are baggage was acquired on our departing flight from DFW on March 19th, that among our luggage was absolutely ruined on The within by someone in terminal D after it absolutely was checked in. Who'd be answerable for carrying out this an American personnel or maybe the TSA? Another person has stolen a blue sapphire faced watch, and my our individual, 1979 School of Pharmacy ring, which had a sizable diamond mount in it.